Ten Simple Ways to Shift Thinking

Tara Hunt says community is not the same as a marketing strategy. She shared 10 simple ways to shift thinking.

Tara Hunt at Community Next

  1. Be a community evangelist. Get feedback and learn what you can do better.
  2. Shift your measures of success. PageViews or signups might not be the best yard stick. Find a way to measure true success.
  3. Embrace the chaos. Life isn’t always organized and that’s okay.
  4. Find your higher purpose. Know what you are achieving through the community.
  5. Understand your audience. Who do we serve? Why do they give a damn?
  6. INreach, not outreach. Focus on making your current members happy, not getting more members who will come and go.
  7. Design to delight. Determine the optimal experience and include little things to make people smile.
  8. Be part of the community. Get in there, talk to people, and get to know how they tick.
  9. Marketing is not an afterthought. It’s everything you do. If your product isn’t great, marketing won’t make it so.
  10. Have patience. There are no overnight successes.

(This is part of the CommunityNext Week in Lists. Photo credit: Scott Beale / Laughing Squid)

2 Comments so far

  1. Jenny on February 20th, 2007

    Was she your fav speaker at the conference?

  2. Adam on February 20th, 2007

    I enjoyed this talk a lot, but she didn’t have enough time to get really deep into the topic. It’s tough to pick a fav, but I liked the realistic look at advertising of this speaker.

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